Privacy policy

PRIVACY POLICY

Last updated: 28 August 2026

STEVE TECH ("we", "us", or "our") operates this website and online store, including our digital products, educational content, features, and related services (collectively, the "Services").

Our store is powered by Shopify, which provides the technology used to operate our online store and checkout.

This Privacy Policy explains what personal information we may collect, how we use it, how we may share it with service providers, how we protect it, and the choices you may have regarding your information when you visit our website, purchase our digital products, or contact us.

Please read this Privacy Policy carefully. By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. PERSONAL INFORMATION WE COLLECT

Depending on how you interact with STEVE TECH, we may collect information such as:

- Contact information, including your name, email address, and phone number.
- Order information, including products purchased, order number, transaction details, and purchase history.
- Payment-related information necessary to process your transaction. Payment information may be processed directly by the payment provider you choose.
- Information you provide when contacting us for customer support, including messages, questions, and information necessary to resolve an issue.
- Information necessary to deliver digital products you purchase, such as your email address and relevant order information.
- Technical information, such as your IP address, browser type, device information, and network information, where collected through our website or service providers.
- Website usage information, such as how you interact with or navigate our website, where collected through cookies or similar technologies.

We only seek to collect information that is reasonably necessary to operate our store, process transactions, provide our Services, communicate with customers, protect our business, and comply with applicable legal requirements.

2. HOW WE COLLECT YOUR INFORMATION

We may collect personal information from:

- You directly, when you place an order, provide information during checkout, contact us, or otherwise communicate with us.
- Automatically through our website and related technologies, including cookies and similar technologies.
- Shopify and other service providers that help us operate our store, process transactions, provide security, or deliver our Services.
- Other third parties when reasonably necessary to provide a service you request or where permitted or required by applicable law.

3. HOW WE USE YOUR PERSONAL INFORMATION

We may use your personal information to:

- Process and manage your orders and payments.
- Provide and deliver the digital products you purchase.
- Send order confirmations, receipts, digital-product access information, and other important transaction-related communications.
- Respond to customer questions and provide customer support.
- Troubleshoot and resolve technical, payment, order, or delivery problems.
- Maintain and improve our website, products, and customer experience.
- Protect our store and customers against fraud, unauthorized activity, abuse, or other security threats.
- Maintain appropriate business and transaction records.
- Comply with applicable laws, regulations, legal processes, or lawful requests from authorities.
- Send promotional or marketing communications where permitted by applicable law and where any required consent has been obtained.

4. DIGITAL PRODUCT DELIVERY

Because STEVE TECH sells digital products, we may use third-party services to process or facilitate the delivery of products purchased through our store.

When necessary to fulfill your order, relevant information such as your email address, order information, and purchased product may be shared with the service responsible for delivering your digital product.

We only provide information that is reasonably necessary for the relevant service to perform its function.

5. PAYMENT INFORMATION

Payments made through our store may be processed by third-party payment providers.

Depending on the payment method you select, your payment information may be collected and processed directly by the relevant payment provider.

We do not intentionally store complete payment card information on our own systems when that information is processed directly by a third-party payment provider.

Payment providers may process your information according to their own privacy policies and terms.

6. SHOPIFY AND THIRD-PARTY SERVICE PROVIDERS

Our store is powered by Shopify.

Shopify may collect and process personal information relating to your use of our store, checkout, and other Shopify-powered Services in order to provide, maintain, secure, and improve its services.

We may also use third-party service providers to help us operate our business, including services related to:

- Payment processing
- Digital product delivery
- Website functionality
- Customer support
- Security and fraud prevention
- Website performance and analytics
- Email or other customer communications

These providers may process personal information only as reasonably necessary to provide their services or as otherwise permitted or required by applicable law.

Third-party providers may have their own privacy policies governing how they process information.

7. COOKIES AND SIMILAR TECHNOLOGIES

Our website and Shopify may use cookies and similar technologies to:

- Provide essential website functionality.
- Remember preferences.
- Maintain shopping-cart and checkout functionality.
- Improve website performance.
- Understand how visitors interact with our website.
- Support security and fraud prevention.
- Provide certain features and services.

You may be able to control or disable certain cookies through your browser settings. However, disabling cookies may affect some functionality of our website.

8. MARKETING COMMUNICATIONS

Where permitted by applicable law, we may send you promotional information about STEVE TECH products, services, offers, or educational content.

You may opt out of promotional communications at any time by using the unsubscribe option provided in the communication or by contacting us.

Even if you opt out of marketing communications, we may continue to send necessary non-promotional communications relating to your orders, payments, digital-product delivery, account, or customer support requests.

9. HOW WE SHARE PERSONAL INFORMATION

We may share personal information where reasonably necessary with:

- Shopify and companies providing services necessary to operate our store.
- Payment processors and financial service providers.
- Digital product delivery providers.
- Technology, security, analytics, communication, and customer-support providers.
- Professional advisers where reasonably necessary.
- Government authorities or other parties where required or permitted by applicable law.

We may also disclose information when necessary to protect the rights, property, safety, or security of STEVE TECH, our customers, our Services, or others.

We do not sell your personal information as a business practice.

10. DATA SECURITY

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of storing or transmitting information over the internet can be guaranteed to be completely secure.

You should also take reasonable steps to protect your own information, including keeping passwords and account credentials confidential and avoiding sending sensitive information through unsecured communication channels.

11. DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include retaining information to:

- Provide our Services.
- Maintain order and transaction records.
- Provide customer support.
- Prevent fraud and abuse.
- Resolve disputes.
- Enforce our agreements and policies.
- Comply with applicable legal, tax, accounting, or regulatory requirements.

When personal information is no longer reasonably required, we may delete or securely dispose of it, subject to applicable legal or operational requirements.

12. YOUR PRIVACY RIGHTS

Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information.

These rights may include:

- The right to request access to personal information we hold about you.
- The right to request correction of inaccurate information.
- The right to request deletion of certain personal information.
- The right to object to or restrict certain processing of your information.
- The right to withdraw consent where processing is based on consent.
- The right to request a copy of certain personal information.

These rights are not absolute and may be subject to legal exceptions or limitations.

To exercise an applicable privacy right, please contact us using the contact information provided below.

We may need to verify your identity before processing certain requests.

13. CHILDREN'S PRIVACY

Our Services are not intentionally directed toward children where applicable law requires parental or guardian consent.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided us with personal information inappropriately, please contact us so that we can review the situation and take appropriate action.

14. THIRD-PARTY WEBSITES AND LINKS

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites or services that we do not control.

We recommend reviewing the privacy policy of any third-party website or service you choose to use.

15. INTERNATIONAL DATA PROCESSING

Some of our service providers, including Shopify and other technology or payment providers, may process or store personal information in countries outside your country of residence.

Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.

16. SHOPIFY PRIVACY

Because our store is powered by Shopify, Shopify may independently process certain personal information in connection with providing its services.

For more information about how Shopify handles personal information and the privacy rights that may apply to information processed by Shopify, please review Shopify's privacy information and privacy portal.

17. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business, Services, technology, or applicable legal and regulatory requirements.

When we make changes, we will update the "Last updated" date at the beginning of this policy.

18. CONTACT US

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your personal information is handled, please contact us:

Email: stevetechia@gmail.com

WhatsApp: +255 717 078 042

Website: https://stevetech.online

STEVE TECH
Tanzania